Order & Shipping
Where does Nuvella Leathers ship from?
We ship orders from the United States, allowing for fast delivery to customers across the U.S.
Do you offer free shipping?
Yes. We offer free standard shipping on qualifying orders of $49 or more within the United States.
Can I track my order?
Yes. Once your order ships, you'll receive a tracking number by email so you can monitor your shipment.
How quickly will my order ship?
Most in-stock orders are processed within 1–2 business days. Delivery times vary depending on your location and shipping method.
Returns & Refunds
What is your return policy?
We offer a 7 days return policy for eligible items. If you're not completely satisfied with your purchase, simply return the item within 7 days of delivery in its original, unused condition with the original packaging. Once we receive and inspect the returned item, we'll process your refund according to our return policy.
Do I need a return authorization before returning an item?
No. You do not need to contact us for return authorization. Simply return the unused item in its original packaging within 7 days of delivery. Please package the item securely to help prevent damage during transit.